Where do you deliver?
We deliver throughout the Greater Auckland and surrounding areas. We can deliver outside of Auckland, so if your event is further afield, talk to us. We love Road trips.
How much deposit do you require?
To secure your booking, we require a 35% deposit at the time of booking, with the balance due 4 weeks before the Event.
Is there a bond required?
Yes, we require a bond of $200 that we will add to your invoice. This will be reimbursed within 5 working days of your event.
How are the Letters powered?
The letters require access to a standard power point (240V). We will supply all power cables, plus they are fully waterproof.
What happens if you damage or the signs get stolen?
Our signs are made to be sturdy, painted aluminium. However, stuff does happen. We take a $200 deposit to cover any incidental damage. In the event of us having to write off signs, or they are stolen while under your care, the hirer shall incur the full replacement cost.
Are your Letters imported or New Zealand-made?
We proudly make all our letters right here in Auckland. Using the latest in CNC technology & finished off by hand.
Are the letters just white or can they change colour?
The actual letters are all finished in Arctic White, but the bulbs in each letter can be changed out on request for another colour.
Can you create custom Letters, fonts, Logos?
Yes! As long as you have the art file we can create & design complete custom projects.